Help! My microphone isn’t working!

Help! My microphone isn’t working!

January 27, 2021 0

Screenshot mute and unmute buttonsUnfortunately, there are a number of reasons you might be having trouble with your microphone, and we can’t address them all. But the first thing is to make sure your microphone isn’t muted! Everyone will be muted when they enter the room so as not to interrupt any singing; once they’re done, just click on the red, flashing microphone icon to change it from “mute” to “unmute” and you should be all set.

If the microphone is unmuted and isn’t flashing red, then you might have the wrong microphone selected. In that case, click the small down arrow next to the microphone button. That will bring up a list of your microphone options: try choosing a different one and see if that works.

If none of the microphones work, switch back to the first option in the list (“Default”) and make sure your input volume is turned up in your operating system. If it all seems okay, verify you’re using a supported browser and consult with your operating system for troubleshooting: you can check out this guide for Apple macOS users, and this guide for Microsoft Windows. (Linux users, you’re our kind of people, but you’re on your own!)